Frequently Asked Questions
F.A.Q
Welcome to our General FAQ section! Find quick answers to common questions below.
Common Questions About Appointments
with Dr. Stefanie Shore?
before treatment?
my initial visit before I arrive?
dental emergencies?
with Dr. Stefanie Shore?
To reach us by phone, please call 916-966-4341. To request an appointment through our website, visit our Appointment Request Form. We will contact you to confirm the date and time of your appointment
before treatment?
Certainly! Dr. Shore actually prefers to meet with you before you have treatments performed so she has a full understanding of your health and needs. If you have an emergency, though, we offer a short appointment to assess the problem.
my initial visit before I arrive?
Yes. Most of our first-time appointment forms are available online through this website. To open these forms to print, visit our Forms for New Patients page.
dental emergencies?
Yes. We always do our best to see existing patients with urgent dental problems within the same day. Call 916-966-4341 if you need to schedule an emergency appointment. If you are a new patient, we will try to see you within 24-48 hours to evaluate your specific needs. Please note: If your situation may be life threatening, you need to call 911 or go to the nearest emergency room
To reach us by phone, please call 916-966-4341. To request an appointment through our website, visit our Appointment Request Form. We will contact you to confirm the date and time of your appointment
Yes. If you’d like to meet Dr. Shore before scheduling a New Patient appointment, we’re happy to arrange a quick meet-and-greet so you can get to know the doctor and ask questions. For dental emergencies, we offer a short focused visit to assess the problem. You will meet with Dr. Shore during this appointment, and depending on the situation, she may provide immediate treatment or schedule follow-up care to address your needs safely and effectively.
Yes. Most of our first-time appointment forms are available online through this website. To open these forms to print, visit our Forms for New Patients page.
Yes. We always do our best to see existing patients with urgent dental problems within the same day. Call 916-966-4341 if you need to schedule an emergency appointment. If you are a new patient, we will try to see you within 24-48 hours to evaluate your specific needs. Please note: If your situation may be life threatening, you need to call 911 or go to the nearest emergency room
Common Questions About Oral Hygiene
in for a cleaning?
necessary?
what should I do?
toothpastes?
in for a cleaning?
The American Dental Association and a number of other professional dental organizations recommend that you receive a dental cleaning every 6 months, at a minimum. For some, more frequent cleanings is beneficial. If you are prone to cavities, have gum recession, or have a higher than normal concentration of bacteria in your mouth, you may need cleanings every 3-4 months.
If you feel like you would benefit from more frequent dental cleanings, please let us know.
necessary?
Dental deep cleaning, also known as scaling and root planing, is the process of removing plaque and tartar from below the gum line, which usually occurs deep within the pockets that surround the teeth. This is necessary to remove the toxins that can irritate the gums and lead to gum infections, gingivitis and periodontitis.
If you feel like you would benefit from deep cleaning, please talk with Dr. Shore. A deep cleaning will be recommended if your gum exam reveals deep pockets or heavy tartar is noted throughout your mouth
what should I do?
If you get a lot of cavities our office has a number of ways to help you. We start by asking questions about diet, habits and your home care in order to come up with a customized action plan to avoid future cavities. There are many different products and techniques to help you stay cavity-free for life.
toothpastes?
Whitening toothpastes can slightly whiten teeth by removing stains on the surface of teeth. These are stains caused by drinking coffee or wine, smoking and eating certain foods. Most whitening toothpaste works by using abrasive qualities to polish off stains and chemical qualities to break down or dissolve stains.
Whitening toothpaste can sometimes cause sensitivity in the teeth and soft tissue of the mouth.
The American Dental Association and a number of other professional dental organizations recommend that you receive a dental cleaning every 6 months, at a minimum. For some, more frequent cleanings is beneficial. If you are prone to cavities, have gum recession, or have a higher than normal concentration of bacteria in your mouth, you may need cleanings every 3-4 months.
If you feel like you would benefit from more frequent dental cleanings, please let us know.
Dental deep cleaning, also known as scaling and root planing, is the process of removing plaque and tartar from below the gum line, which usually occurs deep within the pockets that surround the teeth. This is necessary to remove the toxins that can irritate the gums and lead to gum infections, gingivitis and periodontitis.
If you feel like you would benefit from deep cleaning, please talk with Dr. Shore. A deep cleaning will be recommended if your gum exam reveals deep pockets or heavy tartar is noted throughout your mouth
If you get a lot of cavities our office has a number of ways to help you. We start by asking questions about diet, habits and your home care in order to come up with a customized action plan to avoid future cavities. There are many different products and techniques to help you stay cavity-free for life.
Whitening toothpastes can slightly whiten teeth by removing stains on the surface of teeth. These are stains caused by drinking coffee or wine, smoking and eating certain foods. Most whitening toothpaste works by using abrasive qualities to polish off stains and chemical qualities to break down or dissolve stains.
Whitening toothpaste can sometimes cause sensitivity in the teeth and soft tissue of the mouth.
There are various at-home methods for whitening teeth, including toothpastes, strips, and special gels and solutions. See our page on Best Teeth Whitening Methods to find out what each does and which one will work best for you.
Modern dental x-ray equipment, like the digital x-rays used by Dr. Shore, are very safe. Advances in technology and safety over the years have made x-ray exposure as safe as using a cell phone. The amount of radiation produced by x-rays is so small and for such a short period of time, that spending an afternoon in the sun will expose you to more radiation than a set of dental x-rays.
Common Questions About Payments/ Billing
Yes, we accept Visa, MasterCard and American Express for all or part of your treatment cost.
Yes, we accept Visa, MasterCard and American Express for all or part of your treatment cost.
What Our Patients Are Saying
Real Stories. Real Smiles. Discover What Our Patients Love About Their Care.
EXCELLENT
Based on 90 reviews
Posted on Google
DebraI had to fly to Florida unexpectedly to be with my mother, who was hospitalized after suffering a major heart attack. During an already stressful time, I experienced a dental emergency and was incredibly fortunate to get an appointment right away. The doctor and staff went above and beyond, even staying past closing to make sure my dental emergency was taken care of. I am so grateful for their kindness, compassion, and dedication. Thank you to an amazing doctor and a brilliant staff who truly care deeply about their patients! Your willingness to go the extra mile meant more to me than you know. ❤️Posted on Google
Carrie TI’m phobic about going to the dentist, but everyone in office puts me at ease from the moment I walk in. I had a dental emergency and was worked into the schedule the next day. Dr Shore is kind, patient, and gentle. She is getting me over my fears. Best dentist I’ve ever seen.Posted on Google
Kirby EManda does good work. Very pleasant and professional. Very nice clinic.Posted on Google
Michael THygienist was excellentPosted on Google
Jay KAs someone who has severe dental phobia (not sure thats a real term) I had not seen a dentist in over 2 decades after a bad experience with another dentist. Dr. Shore was recommended to me and I can say the trust place in her and her team is well founded. Dr. Shore was caring, patient and so efficient. She and her team truly care and were attentive, kind and explained everything. I had zero pain or complications. They took as much time as I needed and I can say have won me over. From the front desk (who suppirted me with even scheduling because i was so nervouss) to the dental assistant who talked me through a panic attack they are the best. If your contemplating who to go see this is your sign.Posted on Google
Lisa RAlways taken care of with a genuine concern for my health. Staff is wonderful and Joyce is THE BEST!Posted on Google
Sandra HOn August 31, 2026 after 20+ years of service, the high level of dedicated patient treatment with delivery of quality care continues to be exceptional.Posted on Google
Francesca WI always receive the best care from Dr. Shore and her team.Posted on Google
Blair RI stand by what I said before (below). Stephanie is far and away the best dentist I have ever had. This time it was the replacement of a very old crown and a small filling. She and her staff are simply marvelous! ********* Stephanie Shore is the finest dentist that has ever worked on my teeth, and that's saying something as I am 84 years old. This time, it was a crown replacement and a rebuild of a lateral incisor, where an old (and very large) composite filling had fallen out (both the work of another dentist years ago). She handled both procedures in about 2-1/2 hours, matching the tooth color and the resultant bite comfort level perfectly. I walked in with a "fang" in front, and left looking human. She is also the finest Novocain administrator I have ever known. Rarely is there any pain, either when administering or during her work afterwards. I cannot recommend her highly enough.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more